Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using urWill.co.za ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Nature of Service

urWill is a technology platform that provides document preparation tools and administrative filing services. urWill is not a law firm, does not employ attorneys in a legal advisory capacity, and does not provide legal advice. The will templates and tools provided are for self-help purposes only. Users are solely responsible for ensuring their will complies with the Wills Act 7 of 1953 and any other applicable South African legislation.

We provide:

  • Free will creation templates
  • Blockchain-based certificate of authenticity
  • Educational information about estate planning
  • Referrals to qualified attorneys (optional)

We DO NOT provide legal advice. The use of our Service does not create an attorney-client relationship.

3. Authorised Filing Agent

When a user purchases the Will Submission Service, urWill acts as their limited authorised agent for the sole purpose of physically lodging their original signed will at the Master of the High Court of South Africa. This authority is granted by the user via a digital Letter of Authority and is limited strictly to the lodgement function. urWill has no authority to alter, amend, execute, or administer the user's estate or will in any way.

4. Legal Disclaimer

⚠️ IMPORTANT

  • No Legal Advice: This Service provides templates only. We are NOT qualified to provide legal advice. For complex estates or legal questions, consult a qualified attorney.
  • No Guarantee of Validity: While our templates are designed to comply with the Wills Act 7 of 1953, we cannot guarantee your will is legally valid or will be accepted by the Master's Office.
  • User Responsibility: You are solely responsible for ensuring your will meets all legal requirements (signing, witnesses, etc.).
  • Professional Review Recommended: For estates over R3.5 million, complex family situations, or business interests, we strongly recommend professional legal review.

5. User Responsibilities

By using this Service, you agree to:

  • Provide accurate and complete information
  • Ensure you meet the legal requirements to create a will (18+ years old, mentally competent)
  • Ensure their will is validly executed in accordance with Section 2 of the Wills Act 7 of 1953 (signed by testator and two competent witnesses in each other's presence)
  • Review your will carefully and ensure it accurately reflects your wishes before lodgement
  • Seek independent legal advice for complex estates
  • Not hold urWill liable for any errors, omissions, or outcomes

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • urWill, its owners, employees, and affiliates shall NOT be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this Service
  • We are NOT responsible if your will is rejected by the Master's Office, contested, or deemed invalid
  • We are NOT responsible for any inheritance disputes or legal challenges
  • We are NOT responsible for errors in information you provide
  • You use this Service entirely AT YOUR OWN RISK

THIS SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7. Intellectual Property

All content on urWill.co.za, including text, graphics, logos, and software, is the property of urWill and protected by South African and international copyright laws. You may use our Service to create your personal will, but you may not reproduce, distribute, or commercially exploit our templates or content.

8. User Data

We take your privacy seriously. Please see our Privacy Policy for information about how we collect, use, and protect your data.

Important: Will data stored in your browser's localStorage is YOUR responsibility to secure. We are not responsible for data loss due to browser clearing, device failure, or unauthorized access to your device.

9. Lawyer Referrals

We may provide referrals to qualified attorneys. We do NOT endorse or guarantee the services of any referred attorney. You are responsible for:

  • Verifying the attorney's credentials and qualifications
  • Negotiating fees and terms directly with the attorney
  • Assessing the quality of legal services provided

urWill is NOT responsible for any attorney's advice, services, or outcomes.

10. Blockchain Certificate

We provide a blockchain-based certificate of authenticity using Azure Confidential Ledger. This certificate:

  • Provides cryptographic proof your will existed at a specific time
  • Does NOT replace legal requirements for will validity
  • Does NOT guarantee your will is legally binding
  • Is provided for additional evidence only

11. Prohibited Uses

You may NOT use this Service to:

  • Create fraudulent or illegal wills
  • Attempt to circumvent security measures
  • Violate any laws or regulations
  • Impersonate another person
  • Create wills for commercial purposes

12. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We are not liable for any modification, suspension, or discontinuation.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will indicate the "Last Updated" date at the top of this page.

16. Contact Information

For questions about these Terms, please contact us at:
Email: legal@urwill.co.za

By using urWill, you acknowledge that:

  • You have read and understood these Terms
  • You are using this Service at your own risk
  • You will seek professional legal advice if needed
  • You accept all limitations of liability stated herein