Terms of Service

1. Acceptance of Terms

By accessing and using urWill.co.za ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Nature of Service

urWill is a free technology platform that provides document preparation tools. urWill is not a law firm, does not employ attorneys in a legal advisory capacity, and does not provide legal advice. The will templates and tools provided are for self-help purposes only. Users are solely responsible for ensuring their will complies with the Wills Act 7 of 1953 and any other applicable South African legislation.

We provide:

• Free will creation templates
• Blockchain-based certificate of authenticity
• Educational information about estate planning

The Service is free. We do not charge for creating a will, for the certificate of authenticity, or for keeping a copy of your will. There is nothing to buy, no subscription, and no paid tier.

We DO NOT provide legal advice. The use of our Service does not create an attorney-client relationship.

3. What We Do Not Do

urWill does not lodge, file, register, or take possession of your will. We are not your agent for any purpose, and we hold no authority to alter, amend, execute, or administer your estate.

The signed original stays with you. Signing it in front of two competent witnesses is what makes it valid under the Wills Act 7 of 1953, and that step happens away from this Service, on paper. Tell your executor where the original is kept: a will nobody can find has the same effect as no will at all.

4. Legal Disclaimer

5. User Responsibilities

By using this Service, you agree to:

• Provide accurate and complete information
• Ensure you meet the legal requirements to create a will — section 4 of the Wills Act 7 of 1953 requires you to be at least 16 years old and mentally capable of appreciating the nature and effect of your act
• Ensure your will is validly executed in accordance with section 2 of the Wills Act 7 of 1953 — signed by you and by two competent witnesses, all present at the same time, and signed by you on every page
• Review your will carefully and ensure it accurately reflects your wishes before you sign it
• Seek independent legal advice for complex estates
• Not hold urWill liable for any errors, omissions, or outcomes

6. Limitation of Liability

6.1 What we are not responsible for

• The accuracy or completeness of information you enter. We generate a document from what you tell us; we cannot know whether it is correct.
• Whether your will is validly executed. A will has no legal effect until you sign it in ink before two competent witnesses, all present together. That step is yours alone and we cannot perform or verify it.
• Whether the Master of the High Court accepts your will, or the outcome of any dispute between beneficiaries or family members.
• Any decision you take without professional advice where your circumstances warranted it — including where you hold a trust, business interests, offshore assets, or are party to a customary marriage.

6.2 What we do not exclude

Nothing in these Terms limits or excludes our liability for:

• death or personal injury;
• fraud or fraudulent misrepresentation;
• gross negligence, which section 51 of the Consumer Protection Act 68 of 2008 does not permit a supplier to contract out of; or
• any other liability that cannot lawfully be excluded or limited under South African law.

6.3 Where liability does arise

Where we are found liable despite the above, and to the extent the law permits us to limit it, our total liability to you is capped at the greater of R5,000 or the total amount you have paid us in the twelve months before the claim arose. The core will-creation service is provided free of charge, and this cap is set with that in mind.

6.4 No warranty of legal validity

We provide the Service without any warranty that a will produced through it will be valid, enforceable, or suitable for your circumstances. We follow the requirements of the Wills Act 7 of 1953 in the documents we generate, but validity depends on facts we do not control — most of all on how the will is signed and witnessed.

7. Intellectual Property

All content on urWill.co.za, including text, graphics, logos, and software, is the property of urWill and protected by South African and international copyright laws. You may use our Service to create your personal will, but you may not reproduce, distribute, or commercially exploit our templates or content.

8. User Data

We take your privacy seriously. Please see our Privacy Policy for information about how we collect, use, and protect your data.

Important: a will still in progress is saved in your browser, on your own device — clearing your browser data deletes that draft and we cannot recover it. Once you create a will it is stored on our servers, encrypted, and you can delete it at any time.

9. No Attorney Referrals

We do not refer you to attorneys, recommend any attorney, or receive any fee, commission or other benefit from one. We have no arrangement with any law firm.

You are free to consult an attorney at any time, and should do so if your estate is complex, if you own assets outside South Africa, if a trust is involved, or if you expect your will to be disputed. Any such engagement is between you and that attorney alone. urWill is not a party to it and is not responsible for their advice or its outcome.

10. Blockchain Certificate

We provide a certificate of authenticity recorded in our will registry and anchored daily into the Bitcoin blockchain. This certificate:

• Provides cryptographic proof your will existed at a specific time
• Does NOT replace legal requirements for will validity
• Does NOT guarantee your will is legally binding
• Is provided for additional evidence only

11. Prohibited Uses

You may NOT use this Service to:

• Create fraudulent or illegal wills
• Attempt to circumvent security measures
• Violate any laws or regulations
• Impersonate another person
• Create wills for commercial purposes

12. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We are not liable for any modification, suspension, or discontinuation.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will indicate the "Last Updated" date at the top of this page.

16. Contact Information

For questions about these Terms, please contact us at:
Email: legal@urwill.co.za